faq

ProduThing Tkt

ProduThing Tkt is a next-generation white-label ticketing and events platform. It provides complete control over your event management, ticket sales, and distribution, with a web platform and native iOS and Android apps available to reach your audience on all platforms.

Yes, our ticket scanning app for iOS and Android includes features such as QR code scanning for a smooth and secure entry process for your attendees.

ProduThing Tkt is ideal for any type of event or organisation that uses tickets, such as rock concerts, theatre shows, festivals, museums, and art and culture events.

With ProduThing Tkt, you can easily manage ticket sales, distribution, and tracking. You can also customise your event pages with images, descriptions, and links to social media. Our platform includes advanced analytics and reporting tools, allowing you to monitor your ticket sales and track your event's success.

Yes, you have the option to offer free events or monetise your events through various methods, such as offering paid tickets with multiple pricing options, pre-booking, and promo codes.

Yes, attendees can access their tickets and event information offline through our native apps, providing a convenient experience for them.

ProduThing Audio

ProduThing Audio is a white-label audio streaming app designed for musicians, music labels, podcasters, and content creators. It allows you to broadcast and sell your content directly to your audience, with a customisable platform that covers the web, Android app, and Apple app

Yes, ProduThing Audio offers a subscription model by default, with options for yearly or monthly subscription plans. However, we understand that you may have unique monetisation needs, and we're happy to customise your solution to include additional revenue streams such as integrating advertising or offering tune purchases. Our solution includes Stripe as standard for payment processing, but we can also customise other payment platforms to meet your requirements at no additional cost.

ProduThing TV

ProduThing TV is a next-generation video streaming app and website that allows directors, producers, distributors, social media influencers, as well as art and culture organisations such as theatre, opera, or dance companies, museums, and more to promote and sell their video content. Our white-label streaming solution includes a web platform, a native Android app, and a native Apple app.

Definitely! ProduThing TV offers a subscription model by default, with options for yearly or monthly subscription plans. If you prefer to offer your content for free, that's no problem either. We understand that you may have specific monetisation needs, and we can customise your solution to include additional revenue streams such as integrating advertising, offering subscription plans, pay-per-view options, or others. Our solution includes Stripe as standard for payment processing, but we can also customise other payment platforms at no additional cost to meet your requirements. Just get in touch with us and we'll be happy to discuss your options with you. (link to contact page)

ProduThing TV is ideal for television channels, e-learning organisations, directors, producers, distributors, social media influencers, as well as art and culture organisations such as theatre, opera, or dance companies, museums, and more who want to promote and monetise their video content.

We offer a lifetime, non-exclusive, non-transferable licence for our selected streaming and ticketing solutions. This licence permits you to deploy the client software for your audience simultaneously on a website, an Android app, and an Apple app under your provided domain name.

No, we retain all ownership rights, intellectual property rights, and copyrights in the solution software licensed under this Agreement.

To use our platforms, you'll need the necessary resources and accounts, including AWS hosting provided by you. Additionally, you'll need developer accounts for the Apple and Android apps. Some customizations and features may require third-party licences or services, which we can guide you through. Just contact our support team, and we'll help you get set up. (link to contact page)

Yes, the licence permits you to deploy the client software for your audience simultaneously on a website, an Android app, and an Apple app under the domain name provided by you.

Yes, we offer customised features to enhance both the user and admin experience. Talk to us if you want to add AI automation to your ProduThing Audio or Live streaming to your ProduThing TV, or if you need merchandising solutions for your ProduThing Tkt platform.

We offer yearly, 6-month, and quarterly (3-month) plans for support and updates. Each plan includes up to 8 hours of support per month from our team. This covers technical assistance with any issues or problems that arise with the streaming or ticketing platform solution, as well as updates to the software (as developed) by us during the time of the plan. If you require additional support hours, you can purchase them at a rate that depends on the chosen plan. (link to our price list)

Getting Started

To use our platforms, you'll need the necessary resources and accounts, including AWS hosting provided by you. Additionally, you'll need developer accounts for the Apple and Android apps. Some customizations and features may require third-party licences or services, which we can guide you through. Just contact our support team, and we'll help you get set up. (link to contact page).

Yes, to use our platforms, including ProduThing Tkt, ProduThing Audio, and ProduThing TV, you'll need to obtain the necessary approvals and licences from the relevant app stores to deploy the client software on the Apple App Store and Google Play Store. The app would have the name of the domain chosen by you, for example, "myplatform". Our team can guide you through this process and provide support in obtaining the required approvals and licences.

Licence

We offer a lifetime, non-exclusive, non-transferable licence for our selected streaming and ticketing solutions. This licence permits you to deploy the client software for your audience simultaneously on a website, an Android app, and an Apple app under your provided domain name.

Yes, the licence permits you to deploy the client software for your audience simultaneously on a website, an Android app, and an Apple app under the domain name provided by you.

No, the licence is non-transferable and cannot be transferred to another party.

No, we retain all ownership rights, intellectual property rights, and copyrights in the solution software licensed under this Agreement.

Our standard licence is a lifetime, non-exclusive, non-transferable licence to use the selected streaming/ticketing solution software. However, we understand that different businesses have different needs. If you require a different type of licence, please contact our team, and we'll work with you to find a solution that meets your specific requirements.

Support, Updates & Customisation

We see support and updates as encompassing technical assistance, bug fixes, and other issue resolution related to our streaming and ticketing platforms. This includes tasks like troubleshooting technical issues, providing help with user accounts, access, and permissions, applying software updates and security patches, and offering guidance and training on platform functionality.

We offer yearly, 6-month, and quarterly (3-month) plans for support and updates. Each plan includes up to 8 hours of support per month from our team. This covers technical assistance with any issues or problems that arise with the streaming or ticketing platform solution, as well as updates to the software (as developed) by us during the time of the plan. If you require additional support hours, you can purchase them at a rate that depends on the chosen plan. (link to our price list)

Yes, we offer customised features to enhance both the user and admin experience. Talk to us if you want to add AI automation to your ProduThing Audio or Live streaming to your ProduThing TV, or if you need merchandising solutions for your ProduThing Tkt platform.